Refund and Returns Policy
Effective Date: [ 26 May 2026 ]
At Jubail Technology, customer satisfaction is important to us. This Refund & Cancellation Policy outlines the terms applicable to purchases made through our website.
1. Cancellation Policy
Orders may be cancelled before processing or shipment. Once an order has been processed, shipped, or services have commenced, cancellation requests may not be accepted.
Cancellation requests can be made through:
- Email support
- Website contact form
- Customer support communication channels
2. Refund Policy
Refunds may be approved under the following circumstances:
- Incorrect product delivered
- Damaged product received
- Product/service not delivered
- Service could not be fulfilled due to technical or operational reasons
Approved refunds will be processed within 7–10 business days to the original payment method used during the transaction.
3. Non-Refundable Situations
Refunds will not be applicable in the following cases:
- Change of mind after purchase
- Customized or special-order products
- Services already delivered or completed
- Incorrect information provided by the customer
4. Replacement Policy
Eligible damaged or defective products may be replaced subject to verification and product availability.
5. Refund Processing Time
- Refund approval: Within 3–5 business days after review
- Refund credit timeline: 7–10 business days depending on the payment provider or bank
6. Contact for Refunds & Cancellations
For refund or cancellation requests, contact:
Business Name: JUBAIL TECHNOLOGY PRIVATE LIMITED
Address : Floor No.: 2nd Floor, Building No./Flat No.: SF. 152/1B4, MRK NAGAR, CERAMIC COLLEGE RT, Virudhachalam, Virudhachalam, Cuddalore – 606001, Tamil Nadu
Website:https://jubailtechnology.in/
Email:jubailtechnology2024@gmail.com